Ndax Login | Secure Digital Asset Exchange

What is Ndax?

Ndax is a Canadian cryptocurrency trading platform that provides retail and institutional services including spot trading, simple trade, staking, and OTC/wealth services. This guide focuses on secure account access and login-related workflows for Ndax users.

Before you log in

• Ensure you are on the official Ndax website: https://ndax.io/.
• Use a private, secure network (avoid public Wi‑Fi when accessing financial accounts).
• Have your email and password ready, and enable a time-based authenticator app or hardware key for stronger protection.

Step-by-step: Signing in to Ndax

1. Open your browser and navigate to ndax.io, then click Login in the top-right corner.
2. Enter the email address associated with your account and your password.
3. If Multi-Factor Authentication (MFA) is enabled, provide the code from your authenticator app (e.g., Google Authenticator, Authy) or use your registered hardware security key when prompted.
4. On successful authentication you will land on the trading dashboard — review recent activity and notifications after login.

Multi-Factor Authentication (MFA) — recommended

MFA dramatically reduces the risk of unauthorized access. Ndax supports time-based one-time passwords (TOTP) via authenticator apps and may support hardware security keys. To enable MFA:

• Go to Account Settings > Security > Two-Factor Authentication.
• Choose an authentication method (Authenticator app is recommended) and follow the on-screen setup to scan the QR code and store backup codes securely.
• Test that your codes work before logging out — keep backup codes in a safe, offline location.

Account recovery & common login issues

If you forget your password, use the Forgot Password flow on the login page to reset it via your registered email. For lost or non-working MFA devices, contact Ndax support — do not share passwords or recovery details publicly. Ndax’s support center has step-by-step help for verification and recovery processes.

Security best practices

• Use a unique, strong password and a reputable password manager.
• Enable MFA and keep backup recovery codes offline.
• Verify emails and links — Ndax will not ask for your password or 2FA codes via email or phone.
• Whitelist withdrawal addresses and monitor account activity frequently for unfamiliar transactions.
• Consider using separate accounts or sub-accounts for different strategies (trading vs long-term storage).

Troubleshooting login failures

• Check your internet connection and try a different browser or private/incognito window.
• Ensure your browser isn’t blocking cookies or scripts needed for the login flow.
• If MFA codes are out-of-sync, resynchronize your authenticator app or use backup codes.
• For persistent issues, submit a ticket through the Ndax Support Center: https://ndax.io/en/support.